Privacy Policy | Varilux Lenses

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Privacy Policy

This Privacy was last modified and is effective as of December 2nd, 2013.

This Privacy Policy forms part of your legal agreement with Essilor of America, Inc. and its affiliated entities (“Essilor”, “We” or “us”) under Essilor’s Terms of Use. This Privacy Policy applies to information collected on the Essilor websites and other digital platforms to which it is posted. Please read our Privacy Policy carefully to be sure you understand how Essilor collects and uses information and under what circumstances Essilor shares information about you.

1. Essilor Can Modify This Privacy Policy

Essilor reserves the right to modify this Privacy Policy at any time pursuant to the terms and conditions of the Terms of Use. We encourage you to review this Privacy Policy each time you use the Website so you remain aware of the terms and conditions that apply.

2. What Information Essilor Collects

Anonymous information: Our Website captures certain non-personal common technical information automatically. This information may include your Internet protocol (IP) address, browser type and computer operating system, time and date you visit the Website, the pages you access, and the address of the website that directed you to this Website or the website you visit when you leave this Website. In a mobile environment, we may also collect your location. Essilor uses this information to understand patterns of site activity and to improve the Website so it is more useful for you.

Personal Information: The types of personally identifiable information (“PII”) that may be collected on this Website include your name, your status (such as whether you are a consumer, student or journalist), mailing address, zip code, email address, title or occupation, and telephone number. Additional PII that may also be collected on this Website:

  • If you are purchasing a product or service, your credit card number, expiration date and security code.
  • If are entering a sweepstake, contest, giveaway or other promotion (each a “Promotion”), your age or birth date.
  • If you are applying for employment, your work authorization information, visa status, desired salary, academic level, employment history including salary, and any other information you include on the resume you upload to the Website. You may also choose to provide optional information such as race, gender, and whether you are disabled or your Veteran status.
  • If you are participating in a survey, we may ask your gender and age, income, ethnicity, family size and marital status.
  • If you are sharing an article or page of this Website with a third party, the third party email address will also be collected.

3. Purposes of PII Collection

We request PII to provide a service, product or information about Essilor’s products or services or to complete a transaction. Examples include subscribing to newsletters, emailing a friend an article from the Website, entering a Promotion, participating in training, finding an eyecare professional or doctor, distributor, store or sales consultant, applying for employment, purchasing a product or service, completing online surveys, contacting us with questions or comments, or for product registration.

4. Protection of Personal Information Essilor Collects

Although, Essilor cannot promise the use of our Website is completely safe, Essilor uses standard security measures. Essilor urges you to use caution when using the Internet. This includes not sharing your passwords.

This Website may contain customer reviews, forums and/or message boards and other Online Content. Please remember that any information disclosed in these areas becomes public information, and you should exercise caution when considering the disclosure of your PII. You agree that Essilor is not responsible for material posted by you or others in these public forums.

5. Sharing of PII

Essilor may share your PII with third parties for marketing purposes. Essilor will not sell, trade, or otherwise transfer to third parties your PII unless Essilor provides you with advance notice as set out herein or also as described below:

  • Subsidiaries and Affiliates. Essilor may transfer PII to its subsidiaries and corporate affiliates, including future subsidiaries and affiliates.
  • Website Consultants and Service Providers. Essilor will disclose PII to third party consultants and service providers (such as providers of hosting, support, maintenance and remedial, repair services, mail delivery services, and payment processors) to the extent that they require access to the databases, or the PII contained in our databases, to provide services to you, Essilor or the Website.
  • Joint Promotion Partners. Sometimes we conduct joint promotions with third parties. If you register for one of those joint promotions your information may be collected by both Essilor and the third party. Or, we may give you the option to have us share your information with the promotion partner. Your information will be used by us and/or by them as described in our posted privacy policies.
  • Enforcement of Rights/Security. Essilor reserves the right to release PII (i) when Essilor is under legal compulsion to do so (e.g. we have received a subpoena) or Essilor otherwise believes that the law requires us to do so, (ii) when Essilor believes it is necessary to protect and/or enforce the rights, property interests, or safety of Essilor, our users or others, or (iii) as Essilor deems necessary to resolve disputes, troubleshoot problems, prevent fraud and otherwise enforce the Privacy Policy and Website Terms of Use.
  • Reorganization or Sale of the Company. In the event that the Essilor is merged with or becomes part of another organization, or in the event that Essilor is sold or it sells all or substantially all of its assets or is otherwise reorganized, the PII Essilor collects will be one of the transferred assets to the acquiring or reorganized entity.
  • As Otherwise Allowed by Law. Essilor may transfer PII to third parties where we are expressly authorized by applicable law to do so.

6. Parents and Guardians

Our sites and apps are meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under the age of 13 has given us information, you can contact us to remove the information.

7. Opt-Out Choices

Emails. You can opt out of receiving future promotional emails from Essilor by following the unsubscribe procedures indicated in each email. Even if you opt out of receiving promotional emails from Essilor, we will send you transaction emails and respond to questions from you.

Cookies. Essilor uses cookies to keep track of and enhance certain user activities on our websites such as logging into your account, making a purchase and other user-specific features. You may block or restrict cookies on your computer or purge them from your browser by adjusting your web browser preferences. You should consult the operating instructions that apply to your browser for instructions on how to configure your browser setting to meet your preferences. Cookies allow you to take advantage of some features or functions of this Website, so if you block or otherwise reject our cookies, you may not be able to use some features of this Website.

Web Beacons. Essilor may also use web beacons (also known as action tags, pixels, or transparent GIF files) to help manage online advertising. These web beacons are provided by our ad management vendors and enable our ad management vendors to recognize a unique cookie, which are files created by a Web server and stored on your computer's hard drive by your Web browser. The web beacons are placed by Essilor who works with our ad management vendors. Web beacons allow us to learn which advertisements bring users to our Websites. They also allow us to collect information about your online activities so we can manage advertising effectiveness and provide you with online advertisements, including advertisements on other websites, more likely to be of interest to you. With web beacon technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address. For more information about online behavioral advertising and your choice to opt-out of receiving targeted online advertisements from members of the Digital Advertising Alliance (DAA), please visit the DAA website at http://www.aboutads.info/choices/

Tools on Mobile Devices. You can control the tools on your mobile devices. For example, you can turn off the GPS locator or push notification on your phone.

Do Not Track (“DNT”) Signals. Essilor does not currently respond to DNT signals but may do so in the future.

8. Accessing and Updating your PII

You may contact us to update your PII. Some Essilor Websites may allow you to set up an account and access and update your PII by logging into your account and going to the appropriate section of your account.

9. Consent of data Transfer of Non-U.S. Residents

If you reside in a country other than the United States, upon providing your PII to Essilor, you will be indicating your explicit consent that the PII you have provided may be transferred to, processed, and stored in the United States.

10. Notice to California Residents - Your California Privacy Rights

Under California’s "Shine the Light" law, California residents who provide PII in obtaining products or services for personal, family, or household use are entitled to request and obtain from Essilor once a calendar year information about the PII we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of PII and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2013 will receive information regarding 2012 sharing activities).

To obtain this information, please contact us, with "Request for California Privacy Information" in the body of your message. We will provide the requested information to you at your e-mail address in response.

Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.

11. Links to Other Websites

Other Essilor Websites. This statement applies only to the Essilor Websites on which it is posted. Other Essilor websites may have different privacy policies so please be sure and read the privacy policy of each Essilor website that you visit to understand how Essilor collects and uses information and under what circumstances Essilor shares information about you collected through that website.

Third Party Websites. This Website may contain links to third party sites. Essilor is not responsible for the content or policies of such sites and recommends that you check the third party privacy policies posted on their websites.

12. Contact Essilor to Ask Questions and Provide Feedback Regarding Privacy

Essilor welcomes your questions, comments and concerns about privacy. Essilor is committed to the resolution of concerns or complaints about your privacy and Essilor’s collection or use of your PII. If you have any questions regarding this Privacy Policy or how Essilor protects your PII, please contact us.

Find a Varilux® Provider

To experience Varilux lenses for yourself, contact your local Eyecare Professional today.

Talk to your Eyecare Professional about Varilux progressive lenses.

Use our helpful tips to get the conversation started – even take them along to your appointment.

View tips